1Call Resources

From hospital call center customer case studies and web-based communication white papers, to HIPAA-compliant secure messaging tips, there's something for everyone who wants to improve clinical communications in 1Call's resources library.

White Papers

How Hospital Call Centers are Leveraging Their Software to Respond to COVID-19

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How Hospital Call Centers are Leveraging Their Software to Respond to COVID-19

How Hospital Contact Centers Support Emergency Departments During COVID-19

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How Hospital Contact Centers Support Emergency Departments During COVID-19

How Integrated Communications Software Supports Patient Advocate Nurses

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How Integrated Communications Software Supports Patient Advocate Nurses

How to Ensure Effective Communication While Working from Home

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How to Ensure Effective Communication While Working from Home

How to Prevent Two of the Most Common HIPAA Violations and Avoid Costly Fines

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How to Prevent Two of the Most Common HIPAA Violations and Avoid Costly Fines

Improve Patient Care with Streamlined Communication

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Improve Patient Care with Streamlined Communication

Case Studies