Healthcare Communications Blog

Google Removing Basic Authentication on May 30th

Handling Code Calls quickly and accurately is essential for reducing response times and providing optimal patient care.

Correcting inefficient communication can help an organization towards their Triple, Quadruple, or even Quintuple Aim.

Technology enables medical contact centers to effectively become an extension of a hospital or clinic’s operations 24 hours a day, 7 days a week.

Healthcare contact centers can help improve patient and employee satisfaction, reduce costs, and even provide critical communication tools within the hospital setting.

Continue reading the second half of our blog post about how call center technology helps hospital, staff, and patients.

Continuing in the legacy of continually providing updates with essential features, miSecureMessages Server Version 6.8 was recently released. This new version includes several significant features, all designed to simplify and improve the process of sending secure messages.

1Call is Pleased to Announce that the Wisconsin State Journal Named Amtelco as a Winner of the Madison, WI Top Workplaces 2022 Award

1Call Announces Certification with Cisco CUCM Release 14

Call centers are supporting emergency departments during the pandemic, help patients connect remotely with their care teams via patient monitoring devices and telehealth, and medical answering services have grown to include telephone triage as part of their support.

miSecureMessages customers who are currently using the miSecureMessages Server Version 6.6 will have to make an upgrade to a newer version of miSecureMessages by April 15, 2022.

To ensure effective communication with remote workers healthcare organizations of all sizes must have the right management mindset and the right technology in place.

Looking for an easy way to connect your care teams on a conference call?
You’ve found it: the updated 1Call Conference Bridge

Join 1Call in their booth on Wednesday, March 16th from 4:00 pm – 5:30 pm for food and drinks during a 1Call Happy Hour in honor of their 25 years.

1Call is celebrating 25 years of software solutions and applications for the healthcare contact center marketplace.

The use of mobile communication technology in hospitals and clinics has given healthcare workers a way to coordinate care when they are physically away from their co-workers and patients.

The Intelligent Series 5.5 Release includes many innovative enhancements...

There is a lot of coordination involved when getting a patient from point A to point B. That is why hospital systems will have a dedicated Patient Transfer Center to coordinate inpatient-to-inpatient, emergency department-to-emergency department, and hospital-to-hospital transfers for adult and pediatric patients.