Your healthcare organizations and patients need a good IT partner to help with clear and fast communications. 1Call provides communication solutions to hospitals and clinics and has dedicated, knowledgeable staff to collaborate with you.
After more than 20 years of helping hospital call centers with their communication technology needs, we understand that investing in and maintaining a communication system in healthcare requires a significant commitment of staff time and resources.
HIPAA and HITECH were put in place to protect PHI and miSecureMessages is the perfect text messaging tool to help healthcare organizations stay in compliance. SMS or text messages are stored on mobile devices and smartphones and can be viewed by a third party.
The Novel Coronavirus (COVID-19) has made huge impacts on our health and day-to-day life throughout the world. Whether you’re an operator relaying an important message, or a doctor tending to a patient, fast and reliable communication is critical to ensure the safety and well-being of those you’re responsible for.
Our Solutions Architecture team here at 1Call have been busy working with many hospital call center customers on how to leverage their 1Call solutions to best handle the challenges surrounding COVID-19 calls.
One of the benefits of running a call center in a virtual server environment, or in the cloud, is the ability to use home-based operators. Remote operators are playing a crucial role for hospitals during the current COVID-19 outbreak.
Patients often have a whole team of medical professionals treating them. The Institute of Medicine found that each year the average elderly patient sees 7 physicians (5 specialists and 2 primary care physicians) across 4 different practices.
Amtelco has been awarded a Top Workplaces 2020 honor and a special award for work/life flexibility by The Wisconsin State Journal. These awards are based solely on employee feedback gathered through a third-party survey administered by employee engagement technology partner Energage, LLC.
After 20+ years of helping healthcare facilities with their hospital organization communication, 1Call understands that investing in and maintaining a communication system in healthcare requires a significant commitment of staff time and resources.
1Call has recently expanded its mission statement, adding “It’s All About the Why.” This has been implemented company-wide to reaffirm the reasons Why we do what we do through the original company motto created in 1976 - to provide the most innovative solutions backed by the industry’s best customer support.
1Call has been helping hospital call centers with their communication technology needs since 1997. Today, our highly interoperable software is also used within hospitals and care settings to bridge communication gaps between different systems and departments.
The recent coronavirus outbreak has highlighted the important role telehealth plays to minimize the spread of germs. The use of communication technology in hospitals and clinics has given healthcare workers more mobility. A nurse or doctor can coordinate care when they are physically away from their patients.
Bring your own device (BYOD) is a trend that’s taking over workplaces of several different industries. A decade ago, few could imagine a hospital that allowed a nurse to pull out her personal smartphone in a patient’s room or a doctor that communicated with care teams over text messages.
Despite the care most of us take to protect our credit card information, credit card fraud is the most common form of identity theft in the United States. According to a report from Javelin Strategy & Research, 15.4 million consumers were victims of identity theft or fraud, which cost U.S. consumers more than $16 billion in 2016.