11 months 2 weeks ago

Your healthcare organizations and patients need a good IT partner to help with clear and fast communications. 1Call provides communication solutions to hospitals and clinics and has dedicated, knowledgeable staff to collaborate with you.

11 months 3 weeks ago

After more than 20 years of helping hospital call centers with their communication technology needs, we understand that investing in and maintaining a communication system in healthcare requires a significant commitment of staff time and resources.

11 months 3 weeks ago

HIPAA and HITECH were put in place to protect PHI and miSecureMessages is the perfect text messaging tool to help healthcare organizations stay in compliance. SMS or text messages are stored on mobile devices and smartphones and can be viewed by a third party.

1 year ago

The Novel Coronavirus (COVID-19) has made huge impacts on our health and day-to-day life throughout the world. Whether you’re an operator relaying an important message, or a doctor tending to a patient, fast and reliable communication is critical to ensure the safety and well-being of those you’re responsible for.

1 year ago

Our Solutions Architecture team here at 1Call have been busy working with many hospital call center customers on how to leverage their 1Call solutions to best handle the challenges surrounding COVID-19 calls.

1 year ago

One of the benefits of running a call center in a virtual server environment, or in the cloud, is the ability to use home-based operators. Remote operators are playing a crucial role for hospitals during the current COVID-19 outbreak.

1 year ago

Patients often have a whole team of medical professionals treating them. The Institute of Medicine found that each year the average elderly patient sees 7 physicians (5 specialists and 2 primary care physicians) across 4 different practices.

1 year ago

Did you know today is National Doctors Day? Each year Doctors Day is celebrated on March 30th to honor physicians for their work and contributions to society.

1 year ago

Amtelco has been awarded a Top Workplaces 2020 honor and a special award for work/life flexibility by The Wisconsin State Journal. These awards are based solely on employee feedback gathered through a third-party survey administered by employee engagement technology partner Energage, LLC.

1 year ago

After 20+ years of helping healthcare facilities with their hospital organization communication, 1Call understands that investing in and maintaining a communication system in healthcare requires a significant commitment of staff time and resources.

1 year ago

1Call has recently expanded its mission statement, adding “It’s All About the Why.” This has been implemented company-wide to reaffirm the reasons Why we do what we do through the original company motto created in 1976 - to provide the most innovative solutions backed by the industry’s best customer support.

1 year ago

1Call has been helping hospital call centers with their communication technology needs since 1997. Today, our highly interoperable software is also used within hospitals and care settings to bridge communication gaps between different systems and departments.

1 year ago

At AMTELCO, we are committed to creating lasting, positive support for our employees, our customers and our communities. Right now, we think that means we need to take some steps for the greater good.

1 year 1 month ago

The recent coronavirus outbreak has highlighted the important role telehealth plays to minimize the spread of germs. The use of communication technology in hospitals and clinics has given healthcare workers more mobility. A nurse or doctor can coordinate care when they are physically away from their patients.

1 year 1 month ago

The evolution of technology has made huge impacts on the way we do business, and all for the better. This is true for nearly all types of business, but none more than the healthcare industry.

1 year 2 months ago

In healthcare, your business is subject to the privacy standards of the Health Insurance Portability and Accountability Act (HIPAA).

1 year 2 months ago

Bring your own device (BYOD) is a trend that’s taking over workplaces of several different industries. A decade ago, few could imagine a hospital that allowed a nurse to pull out her personal smartphone in a patient’s room or a doctor that communicated with care teams over text messages.

1 year 3 months ago

Despite the care most of us take to protect our credit card information, credit card fraud is the most common form of identity theft in the United States. According to a report from Javelin Strategy & Research, 15.4 million consumers were victims of identity theft or fraud, which cost U.S. consumers more than $16 billion in 2016.