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    A doctor views a mass notification she received on her cell phone.
    May 3, 2024

    Automated, Emergency, and Mass Notifications

    Automated notification and reminder communications can help healthcare organizations be sure that every resource is utilized to its full potential and reach more staff personal in less time.
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    All Articles
    Efficient Call-Handling Software
    Blog
    April 30, 2024 | Contact Center Software

    7 Call Center Software Tools for Efficient Call-Handling

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    Laptop with 'Hosting Solutions' on screen for a hosted call center
    Blog
    April 23, 2024 | Cloud Contact Center

    Is a Hosted Call Center a Good Fit for Your Business?

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    Blog
    April 16, 2024 | Amtelco News

    Join Amtelco at These Upcoming Events

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    The Power of Real-Time Data and Analytics in Contact Centers: A Comprehensive Guide
    Blog
    April 9, 2024 | Contact Center, Reporting and Analytics

    The Power of Real-Time Data and Analytics in Contact Centers: A Comprehensive Guide

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    Call center security, lock, router, WiFi
    Blog
    April 2, 2024 | Contact Center, Contact Center Software

    Is Your Call Center Secure?

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    Blog
    March 27, 2024 | Amtelco News

    Amtelco Wins Top Workplaces 2024 Award

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    Web-based Enterprise On-Call Scheduling
    Blog
    March 26, 2024 | On-Call Scheduling

    Web-based Enterprise On-Call Scheduling Vs. a Siloed, Paper Approach

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    Blog
    March 19, 2024 | Emergency Notifications, Operator Consoles

    Best Practices for Designing Effective Automated Notification Workflows

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    Increasing Patient Safety With Effective Healthcare Teamwork
    Blog
    March 12, 2024 | Healthcare, Secure Messaging App

    Increasing Patient Safety With Effective Healthcare Teamwork

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    A contact center supervisor assesses the performance of her agents.
    Blog
    March 5, 2024 | Contact Center

    The Importance of Agent Assessment in a Contact Center

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    How CCaaS Enables Omnichannel Customer Support for Improved Engagement
    Blog
    February 27, 2024 | Answering Service Software, Contact Center

    How CCaaS Enables Omnichannel Customer Support for Improved Engagement

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    Blog
    February 21, 2024 | Amtelco News, Contact Center Software

    Amtelco Announces New Software Release

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    Blog
    February 20, 2024 | Contact Center Software, Healthcare

    How Our Software Helps Hospitals Do More with Fewer Resources

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    Hospital contact center operators.
    Blog
    February 13, 2024 | Directories, Healthcare

    Unifying Healthcare Communication is What We Do

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    A hospital care team joins hands.
    Blog
    February 6, 2024 | Contact Center Software, Healthcare

    Unify and Simplify Communications in Your Organization

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