1Call Feature of the Month: Single Sign-On

Use Single Sign-On to Streamline the Log-in Process

Now you can speed the procedure of signing in to multiple applications using Single Sign-On. This notable feature is now available for Intelligent Series and miSecureMessages users and agents.

What is Single Sign-On?

Single Sign-On (SSO) is an authentication process that makes it possible for users to log in to numerous applications with a single set of credentials. By eliminating the need to sign in to each application one by one, SSO helps increase productivity for your staff and reduces password fatigue. Pairing SSO with two-factor authentication (2FA), which requires users to verify their identity in two unique ways, further enhances safety.

Because your team members have fewer passwords to memorize, SSO can help improve security and help ensure your staff is HIPAA compliant by requiring longer, more robust passwords. Fewer passwords can also reduce the need for password support assistance by the IT staff.

Single Sign-On for Intelligent Series (IS)

For IS users, SSO validation is accessible with SAML (Security Assertion Markup Language) or ADFS (Active Directory Federation Services). The IS log-ins can be configured for either IS or SSO authentication modes. Selecting IS authentication uses the IS database to keep track of passwords and perform authentication. The SSO authentication option requires a third-party Single Sign-On Identity Provider to keep track of passwords and perform authentication.

Single Sign-On for miSecureMessages

Authentication for on-site miSecureMessages customers is available for both Agents and Groups with an SSO Identity Provider that keeps track of passwords and performs authentication. If desired, the miSecureMessages server can keep track of passcodes and provide authentication.

Available For:

Single Sign-On is available on IS 5.5, released in December 2021, and is available now. Single Sign-On is also available for miSecureMessages 6.8, which is also available now.

Find out more

Learn more about Single Sign-On for IS on Amtelco's TechHelper online support resource.

Learn more about Single Sign-on for miSecureMessages on TechHelper.

For more information, contact your 1Call Sales Rep today!