A tear in a piece of paper reveals the words "update."

Upcoming miSecureMessages v6.8 Features

The highly anticipated 6.8 version of our miSecureMessages secure messaging app will be released soon! In today’s blog post, we will highlight some of the features that will be available with v6.8.

High Availability Configuration (requires additional equipment) – The optional High Availability feature allows miSecureMessages to be configured for multiple servers, with automated failover from one server to another when the primary server goes down. This feature provides continuous uptime during server upgrades and prevents downtime due to a single server failure.

Phone Number Masking (for use with Genesis Dialing, requires IS Server 5.5 or later and Genesis ACD) – The new Genesis Dialing settings allow phone calls placed from the miSecureMessages app to be routed through Genesis, enabling the organization’s phone number to be displayed instead of the device’s phone number.
      
There are three options for dialing phone numbers from within the miSecureMessages app:

  • Phone – Phone numbers are dialed directly from the user’s device, displaying the device’s phone number.
  • DISA – Direct Inward System Access uses a Genesis DISA phone number and a Genesis code to create an overdial, masking the phone number of the device through Genesis.
  • Option – Each time the user places a call from the miSecureMessages app, the user is prompted to choose between dialing directly from the device or hide their phone number using DISA to dial through Genesis.

Shared Device Licenses – Shared Device Licenses allow devices to be registered for use by multiple miSecureMessages users. Users are able to log into a device at the start of their shift and log out of it at the end of their shift, allowing another person to use the device. This feature enables healthcare organizations to provide their employees with a pool of devices to use at work and keep personal devices off of the network.

Agent Authentication Modes (the SSO option requires a certificate from an ID provider) – The miSecureMessages Administration Web agent logins can be configured for one of two authentication modes:

  • MSM – The MSM (miSecureMessages) server keeps track of passwords and performs authentication.
  • SSO – The SSO (Single Sign-On) Identity Provider keeps track of passwords and performs authentication. This option requires a SSO Identity Provider and the installation and configuration of the MSM Assertion Consumer Web.

Password Settings for Agents – Password Settings added to the System Configuration screen of the MSM Web Administration Web to allow administrators to set complexity requirements for agent passwords used to log into the MSM Administration Web:

  • Retries Till Lockout – Controls how many times someone can attempt to log into the MSM Administration Web with a valid agent name and an incorrect password before that agent name is locked. When an agent name is locked, it cannot be used to access miSecureMessages until the password is reset in the Admin Settings for that agent.
  • Minimum Length – Enforces a minimum length for passwords.
  • Expiration – Indicates the number of days until an agent’s current password will expire. Expired passwords need to be changed in order to continue using miSecureMessages.
  • Reuses – Determines the number of unique passwords that must be set for an agent before the agent can reuse an old password.
  • Require Uppercase – Requires passwords to contain at least one upper case letter.
  • Require Lowercase – Requires passwords to contain at least one lower case letter.
  • Require a Number – Requires passwords to contain at least one digit.
  • Require a Special Character – Requires passwords to contain at least one of the following special characters: ` ~ ! @ # $ % ^ & * ( ) - _ + = { [ } ] | \ : ; " ' < , > . ? /

Group Authentication Modes (the SSO option requires a certificate from an ID provider) –  miSecureMessages Groups can be configured for one of two authentication modes:

  • MSM – The MSM server keeps track of passwords and performs authentication.
  • SSO – A SSO (Single Sign-On) Identity Provider keeps track of passwords and performs authentication. This option requires a SSO Identity Provider and the installation and configuration of the MSM Assertion Consumer Web.

Automatic Registration (when adding existing users to a Group) – If a user is already registered on a device, adding the user to another Group in the MSM Administration Web will grant the user access to that Group on that device without the user having to register on that again. This simplifies the device registration process by only requiring a user to register once on the device, rather than having to register for each group.

Contact Importer Supports CSV Files – The Contact Importer in the MSM Administration Web will support Comma-Separated Values (CSV) files. 

New Contact Permissions – Two new permissions settings added to Contact Permissions section of the Group Properties:

  • Hide Phone Number – Setting determines whether MSM users can view contact’s phone numbers in the MSM apps and in the MSM Contact Web.
  • Enable Access Gallery – Setting determines whether MSM users can access their device’s photo gallery from the MSM app to attach photos to an MSM message. Disabling this feature forces users to take a photo from the MSM app in order to attach it, and prevents the photo from being stored in the device’s photo gallery. Users can still use their device’s camera to take a photo outside of the app and store in in their gallery, but those photos cannot be attached to an MSM message.

Adjustable Font Size (for Apple App) – New icon that allows the user to adjust the font size used for messages.

Dark Mode (for iOS) – The miSecureMessages Apple app will switch to dark mode when used on a device that is set to the “Dark” appearance in the iOS settings. In dark mode, most screens are displayed as white text on a dark background, instead of black text on a light background. 

Themes Persisted on the Server – Themes selected in the MSM app are persisted on the server instead of the device, allowing the theme to apply to all of the user’s devices.

New Notification Events – New notification event settings for server and device conflicts added to the Notifications page of the MSM Administration Web.