Improve Communication in Healthcare. Improve Patient Satisfaction.
Patients often have a whole team of medical professionals treating them. The Institute of Medicine found that each year the average elderly patient sees 7 physicians (5 specialists and 2 primary care physicians) across 4 different practices.
Professionals such as nurses, doctors, psychologists, social workers, and specialists work to ensure each patient has the best care, however, healthcare providers aren’t always able to effectively and securely communicate with each other about their patient’s needs.
Inadequate communication in hospitals not only put patients at risk, it can lead to patients feeling their health care experience was poor. This can be reflected in the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey. Unacceptable survey results can result in hospitals losing some reimbursements.
Using a secure messaging app, such as our HIPAA-compliant miSecureMessages, is the perfect tool to help staff at hospitals and clinics stay connected and deliver the best patient experience possible.
With miSecureMessages, you can quickly:
• Share encrypted photo, video, and/or audio attachments
• Type or speak your response (it’s converted to text for you)
• Use “quick responses” to auto-reply
Easily connect with other systems to make sharing critical data simple:
• Nurse Call
• Bed Management
• Phone Networks
• Lab Results
• WiFi Devices (IP Phones)
• Web Services (SOAP, REST)
You can reply to:
• The entire group
• The person who sent the message
• Someone else in the conversation
Visit miSecureMessages for a 30-day, free trial.