MCFARLAND, Wisconsin – January 19, 2021 — 1Call, a division of Amtelco, today announced it is celebrating the 10-year anniversary and continued growth of their secure messaging app called miSecureMessages.
HIPPA and HITECH-compliant miSecureMessages helps hospitals and clinics unify their communications and streamline care team coordination by enabling staff to easily share texts, photos, audio files, and videos for secure, accurate communication while protecting electronic patient health information (ePHI). The app also integrates with existing hospital alert software to help reduce notification time when an emergency code occurs.
“miSecureMessages is more than just an encrypted texting app,” said Tom Curtin, President of Amtelco and 1Call. “Our app can seamlessly integrate with an organization’s nurse call system and other alert software to expedite emergency code notifications, hospital call center operators use miSecureMessages to contact on-call staff, maintenance crews can take a photo or video of a building issue and collaborate to address it, housekeeping uses it for bed management to quickly inform intake that a bed is ready for a new patient – which improves their bed turnover rate, and lab personal and radiologists use it to promptly communicate critical results.”
The app also reduces the number of devices hospital personnel need to carry because BYOD (bring your own device) security is built-in. miSecureMessages is securely siloed from other messaging platforms like email and SMS.
miSecureMessages’ 10th anniversary is occurring during unprecedented times. The COVID-19 pandemic has highlighted the considerable importance of maintaining personal space while communicating with co-workers. In a hospital environment, staff need to protect themselves and their patients.
In a few months, miSecureMessages will release a highly anticipated update to version 6.8. New capabilities such as single sign-on (SSO), as well as enhanced app performance and additional integration capabilities will be included in the update.
HIPAA and HITECH-compliant miSecureMessages is a secure messaging application developed by 1Call for hospitals and clinics. The app provides end-to-end encryption that enables staff to securely send and receive texts, photos, audio, and video files. miSecureMessages seamlessly integrates with existing software to improve an organization’s communication time, while providing settings options to reduce alarm fatigue. The app can be used on mobile phones, smartwatches, tablets, laptops, and desktop computers, and is available for Android™ and Apple® iOS devices. The miSecureMessages app also helps to protect staff and healthcare organizations from various litigation situations with delivery and read receipts, as well as a log that keeps track of messaging histories. For more information visit 1Call.com/miSecureMessages.
The 1Call Division of Amtelco is a leader in developing software solutions and applications designed for the specific needs of the healthcare call center marketplace. 1Call features a complete line of modular solutions specifically designed to streamline enterprise-wide communications, save an organization’s limited resources, and make them tremendously efficient, helping them bring wellness to their members and their bottom line. For more information visit 1Call.com.