Healthcare Communications

Information technology tools are becoming an essential component of medical lab communication.

1Call is celebrating 25 years of software solutions and applications for the healthcare contact center marketplace.

The new Intelligent Series (IS) 5.5 release offers many innovative enhancements, including:

Announcing the release of version 5.5 of 1Call's Intelligent Series (IS) suite of call center applications.

Some medical answering services can provide telephone triage if they employ licensed professional staff members who are trained to give an accurate assessment of a patient caller’s concerns.

President of American Tel-A-Systems, Tom Curtin, shares a New Year message with customers and employees.

Now is an ideal time to ensure that your system and clients are set up for the upcoming holidays. (You’ll also see how to use Holiday settings for other purposes!)

The Intelligent Series (IS) is the latest advancement in 1Call’s long line of call center innovations.

Callers don’t like to wait. Reducing wait times for callers is essential to providing the best possible experience for your patients.

Spot the symptoms of an outdated communication system and identify the best time to upgrade. You'll save time, reduce errors, and improve interoperability.