Critical Communications

Wednesday, August 1, 2007, started out as a typical day at Hennepin Healthcare, then known only as Hennepin County Medical Center, in Minneapolis, Minnesota. At just after 6:00 p.m. that day, tragedy struck. During the evening rush hour, the Interstate 35W bridge collapsed. 

Telephone outages, power outages, and natural disasters can happen suddenly and unexpectedly. For healthcare organizations failure to communicate is not an option. Our enterprise-wide solutions help with hospital and clinic communication systems backup and emergency notification needs.

After 20+ years of helping healthcare facilities with their hospital organization communication, 1Call understands that investing in and maintaining a communication system in healthcare requires a significant commitment of staff time and resources.

If you step into any in-patient hospital or critical care center, you’ll notice one thing in common: near-constant, loud, piercing alarms. Of course, the purpose of an alarm is to get someone’s attention, immediately, when something abnormal occurs. One study records an average of 1.2 alarms heard by a nurse every 60 seconds, or as many as 359 alarms per medical procedure.

The term “mental health” refers to the condition of a person’s emotional, psychological, and social well-being. The state of one’s mental health affects how they feel, think, and behave.