Critical Communications

Notification of critical lab results is a crucial function of the clinical laboratory.

Handling Code Calls quickly and accurately is essential for reducing response times and providing optimal patient care.

Continue reading the second half of our blog post about how call center technology helps hospital, staff, and patients.

Call centers are supporting emergency departments during the pandemic, help patients connect remotely with their care teams via patient monitoring devices and telehealth, and medical answering services have grown to include telephone triage as part of their support.

Looking for an easy way to connect your care teams on a conference call?
You’ve found it: the updated 1Call Conference Bridge

There is a lot of coordination involved when getting a patient from point A to point B. That is why hospital systems will have a dedicated Patient Transfer Center to coordinate inpatient-to-inpatient, emergency department-to-emergency department, and hospital-to-hospital transfers for adult and pediatric patients.

This second part of our post about MergeComm will examine how it works with scripting, dispatching, and reporting. 

What is MergeComm and how does it work?

Spot the symptoms of an outdated communication system and identify the best time to upgrade. You'll save time, reduce errors, and improve interoperability.

Medical personnel use Smart Paging to instantly locate other staff and learn their current Status, such as In Office, Making Rounds, Out of Office, or On-Call.