Call Center Scripting

Medical personnel use Smart Paging to instantly locate other staff and learn their current Status, such as In Office, Making Rounds, Out of Office, or On-Call.

1Call Announces that Amtelco has Received a U.S. Patent for Speech-Enabled Scripting

Our call flow scripting solution automatically detects call flow and determines the scripting options for your operators based on your protocols.

Operator scripting has many benefits. Not only does it reduce the numerous errors of the past, it can also automate the process, and give the calls a personal feel. It has enhanced the ability to put protocol in place.