1Call Partners

1Call and Vocera integrate to enhance care team collaboration and improve the patient experience.

Call Processing Application Now Rated “Avaya Compliant” Compatible with Avaya OneCloud™ UCaaS Solutions

Soft Agent is now rated “Avaya compliant,” compatible with Avaya OneCloud™ CCaaS solutions.

1Call, a division of Amtelco, today announced its Call Center Link application is now available in the Epic App Orchard.

1Call has recently expanded its mission statement, adding “It’s All About the Why.” This has been implemented company-wide to reaffirm the reasons Why we do what we do through the original company motto created in 1976 - to provide the most innovative solutions backed by the industry’s best customer support.

In the 1930s, about 40 percent of doctor-patient visits in the United States occurred in patient homes. Better known as “house calls” this kind of healthcare accounted for only 0.6 percent of healthcare visits by 1980.

Since 1976, Amtelco has been providing innovative communication solutions to call centers around the world. In 1997, the 1Call Division was formed to offer enterprise-wide communication solutions designed specifically for healthcare organizations. 1Call is dedicated to serving the unique call center and communication needs of healthcare organizations, helping improve communications for patients, physicians, and staff by connecting people and information.