1Call Customer Support

Take a look at some of the case studies we've done with our hospital customers.

If you’ve ever wondered where ideas for software features come from, would you be surprised to learn that many come directly from 1Call and Amtelco customers? They do!

Here is a quick look at what is going on for us over the next few months. More events and webinars will be added to this list. Be sure to visit our Events page for more details.

Save the dates and join us at these upcoming events!

Whether you’re looking for assistance setting up a few client accounts, or upgrading your entire database, 1Call’s Contracted Services team can help you!

1Call is Pleased to Announce that the Wisconsin State Journal Named Amtelco as a Winner of the Madison, WI Top Workplaces 2022 Award

Providing you with the information you need when you need it is essential. Whether you’re looking for the miTeamWeb User Guide, wondering how to schedule a report to run every day, or looking for configuration information for Cisco UCCX and Soft Agent, you’ll find it on TechHelper.

Our Contract Services team welcomes Jaimie Guidry and Kelli Harrigan.

A third-party integration happens when we connect to other applications that have not been built by 1Call. This connection is achieved through Application Program Interfaces (APIs).

Soft Agent is now rated “Avaya compliant,” compatible with Avaya OneCloud™ CCaaS solutions.