1Call Customer Support

A third-party integration happens when we connect to other applications that have not been built by 1Call. This connection is achieved through Application Program Interfaces (APIs).

Soft Agent is now rated “Avaya compliant,” compatible with Avaya OneCloud™ CCaaS solutions.

Our customers know their success is important to us and we are available for support, training, and guidance at any time - including during this pandemic.

Hospital call center operators are often the face of the healthcare organization. A single operator may talk to hundreds of patients and medical staff each day.

Our 14th Annual 1Call Leadership and Training Seminar will be held virtually this year.

We are proud to partner with hospitals to improve clinical communications and increase operator accuracy to ultimately help healthcare professionals save li

After more than 20 years of helping hospital call centers with their communication technology needs, we understand that investing in and maintaining a communication system in healthcare requires a significant commitment of staff time and resources.

Amtelco has been awarded a Top Workplaces 2020 honor and a special award for work/life flexibility by The Wisconsin State Journal. These awards are based solely on employee feedback gathered through a third-party survey administered by employee engagement technology partner Energage, LLC.

After 20+ years of helping healthcare facilities with their hospital organization communication, 1Call understands that investing in and maintaining a communication system in healthcare requires a significant commitment of staff time and resources.

1Call has been helping hospital call centers with their communication technology needs since 1997. Today, our highly interoperable software is also used within hospitals and care settings to bridge communication gaps between different systems and departments.