1 month 3 weeks ago

MCFARLAND, Wisconsin – February 18, 2021 — 1Call, a division of Amtelco, today announced that Amtelco has been granted a U.S. patent for “Auditing Communication Sessions.” The patentable element is Amtelco’s systems and methods for auditing communication sessions. 

2 months 1 week ago

MCFARLAND, Wisconsin – February 8, 2021 — 1Call, a division of Amtelco, today announced that Amtelco has been granted a U.S. patent for “Intelligent Speech-Enabled Scripting.” The patentable element is Amtelco’s system and method for intelligent speech-enabled scripting. 

2 months 4 weeks ago

MCFARLAND, Wisconsin – January 19, 2021 — 1Call, a division of Amtelco, today announced it is celebrating the 10-year anniversary and continued growth of their secure messaging app called miSecureMessages. 

5 months ago

Soft Agent is now rated “Avaya compliant,” compatible with Avaya OneCloud™ CCaaS solutions.

9 months ago

1Call, a division of Amtelco, today announced its Call Center Link application is now available in the Epic App Orchard.

1 year 7 months ago

1Call is pleased to announced the promotion of Amber Schroedl to Solutions Architect. “Amber has been a key part of our success, and brings a unique, real-world set of skills to our department.

1 year 8 months ago

Since 1976, Amtelco has been providing innovative communication solutions to call centers around the world. In 1997, the 1Call Division was formed to offer enterprise-wide communication solutions designed specifically for healthcare organizations. 1Call is dedicated to serving the unique call center and communication needs of healthcare organizations, helping improve communications for patients, physicians, and staff by connecting people and information.