Amtelco has completed its long-awaited solar panel project and had begun using solar energy to help reduce its carbon footprint and fossil energy usage.
Our newest metric measuring solution, Active Insights, is our first native cloud-specific development to quantify and interpret call analytics to ultimately provide a better patient experience.
It is important that healthcare leaders are aware that technology already used by their contact centers can help improve patient and employee satisfaction, reduce costs, and even provide critical communication tools within the hospital setting.
Hiring, training, and retaining new employees takes time and resources, but having procedures in place with technology to streamline the experience creates a better experience for both the employer and prospective employees.
Here is a quick look at what is going on for us over the next few months. More events and webinars will be added to this list. Be sure to visit our Events page for more details.
