6 months 3 weeks ago

In this post, we look into the past, present, and future of healthcare communication technology. Technology has evolved significantly over time, especially when it comes to the ways in which we communicate.

7 months ago

Hospital call center operators are often the face of the healthcare organization. A single operator may talk to hundreds of patients and medical staff each day.

7 months 1 week ago

Red Alert emergency and event notification system provides the tools to notify the appropriate responders for emergencies, weather alerts, evacuations, as well as for daily, weekly, and monthly meeting and event reminders

7 months 2 weeks ago

Our 14th Annual 1Call Leadership and Training Seminar will be held virtually this year.

7 months 3 weeks ago

For many hospital call centers, having enough space to operate efficiently is an issue at the best of times. During a pandemic, close working conditions become a matter of safety.

7 months 4 weeks ago

Operator scripting has many benefits. Not only does it reduce the numerous errors of the past, it can also automate the process, and give the calls a personal feel. It has enhanced the ability to put protocol in place.

8 months 1 week ago

Medically underserved populations and areas are designated by HRSA as having too few primary care providers, high infant mortality, high poverty, or a high elderly population.

8 months 3 weeks ago

Each year, approximately 16% of patients in United States hospitals are readmitted within 30 days of discharge. Readmissions and the additional treatments they entail are costly to both patients and insurers. Increasingly, they are costly to hospitals as well.

9 months ago

Methodist is located in the heart of Peoria, Illinois, and includes a 330-bed hospital with almost 600 board-certified physicians. Methodist is committed to delivering outstanding healthcare, and takes pride in being patient driven, responsible, responsive, and ready to meet each of their patient’s needs.

9 months 1 week ago

Nova Scotia Health Authority, previously Capital Health, is Nova Scotia’s province-wide provider of health services. They operate hospitals, health centers, and community-based programs throughout the province.