News

Here’s a look at the events schedule for 1Call. We will be attending conferences and co-hosting upcoming Amtelco and 1Call webinars for customers.

1Call welcomes Nick Evans as our Regional Sales Manager for the New Zealand and Australian markets.

Our call center software helps to improve the patient’s experience by unifying and simplifying call flows and workflows, regardless of where your office or agents are located

Here’s a look at the events schedule for 1Call. We will be attending conferences and co-hosting upcoming Amtelco and 1Call webinars for customers.

Gamifying call center analytics not only makes it more pleasant for managers to monitor operator performance, but it can also result in agents getting a boost of morale from the camaraderie that is fostered through friendly competition and receiving performance feedback in a fun way.

An Interview with Chief Nurse Executive and Healthcare IT Leader Nancy Beale, Ph.D., MSN, R.N., B.C. about how technology can help address the nursing shortage.

1Call Customers Invited to the 2023 Leadership and Training Seminar

Check out some of our white papers that demonstrate how hospital contact center leadership are using technology, data, and well-trained teams to assist health systems attain their organizational goals.

Join 1Call at These Upcoming Events

Any technology that automates and simplifies nursing duties will free up nurses to spend more time with their patients which leads to better patient outcomes.