It is important that healthcare leaders are aware that technology already used by their contact centers can help improve patient and employee satisfaction, reduce costs, and even provide critical communication tools within the hospital setting.

Engaged employees are more likely to stay with your organization, which leads to decreased turnover and hiring costs

Hiring, training, and retaining new employees takes time and resources, but having procedures in place with technology to streamline the experience creates a better experience for both the employer and prospective employees.

Here is a quick look at what is going on for us over the next few months. More events and webinars will be added to this list. Be sure to visit our Events page for more details.

End of Year Message from Tom Curtin, CEO, American Tel-A-Systems

Before 2022 comes to a close, we still have conferences to attend and will be co-hosting upcoming webinars for customers.

Did you know that Amtelco, 1Call, and miSecureMessages all offer RSS feeds so you can easily stay updated on what's going on?

Take a look at a few of our white papers to learn more about BYOD, and how devices with secure messaging apps can be part of an organization’s strategy to reduce alarm fatigue.

Save the dates and join us at these upcoming events!

This year, we have been celebrating our 25 years in the contact center marketplace.