Request More Information | 800.225.6035 | Email

Voice Logger

What is Unity Voice Logger?

A software based application that will give you the historical accuracy that you need! It automatically records all of the incoming and outgoing calls that the operators handle with the option of also reviewing operator computer activity at their work station.

Any or All

You can select for all or only a few of your operators to have their call-involvement and computer activity recorded all the time or only at specific times. Only record what you choose to!

Improvements Made Easy!

Supervisors can review activity to improve efficiency and overall quality, and to train new operators. Operators can review their own calls also to verify information or evaluate their own performance as well.

No Mess!

It's customizable and dependable. No individual operator station installs, no external wiring or expensive hardware, doesn't take up bandwidth. And it can automatically move call recordings to long-term storage when you would like.

www.1Call.com © 2010