Support You Can Count On!

When you need assistance, getting the help you need should be fast and reliable. This is also the case when you need help with your call center system. So how does 1Call’s support team rate?

Interoperability in the Call Center: A Natural Solution(Part 1)

The call center in a healthcare organization preforms a number of very important and very different functions. One of the most significant is serving as a virtual lobby, when processing internal and external calls. It may be the initial touchpoint a patient has with the organization, so the experience has to be positive.

Spotlight on 1Call, A Division of AMTELCO (Part 4)

One Company, One Solution

The Software, Hardware, and Customer Support teams are located in the “Innovation Way” hallway at the Amtelco and 1Call home office. These teams work together closely, and when a question arises, it’s a quick walk down the hallway to find the solution. One company, one solution; proudly located in the USA!

What to look for at HIMSS16-Interoperability

The Healthcare Information Management System Society (#HIMSS16) conference is being held this year in Las Vegas on February 29 through March 4. One of the buzzwords that will undoubtedly be heard is “interoperability.” In healthcare, interoperability refers to the ability of different technology and information systems to share and use the data that has been exchanged.