Amtelco

miSecureMessages Celebrates Six Years of Secure Texting, along with New Server Version 6.5!

The 1Call Division of AMTELCO is pleased to announce that miSecureMessages is celebrating six years of secure texting and messaging. Since being introduced in February 2011, miSecureMessages has continued to be vital to maintaining Protected Health Information (PHI), ensuring healthcare organizations meet HIPAA and HITECH regulations.

1Call Announces Presentation Schedule for HIMSS17

McFarland, WI – The 1Call Division of AMTELCO is pleased to announce a schedule for presentations in HIMSS Booth #6453. The presentation, titled “Solving Your Communications Challenges with 1Call Solutions” will be held on:

 

·        Monday, February 20 at 11:30 a.m., 1:00 p.m., 3:00 p.m., and 4:30 p.m.

Interoperability in the Call Center: A Natural Solution(Part 2)

Many healthcare call centers routinely use outdated technology. Binders with paper call schedules, non PC-based PBX consoles, fax machines, data access terminals, and sticky notes are used by operators to access the information they need to handle calls. These makeshift solutions lead to inefficiency and mistakes.

Interoperability in the Call Center: A Natural Solution(Part 1)

The call center in a healthcare organization preforms a number of very important and very different functions. One of the most significant is serving as a virtual lobby, when processing internal and external calls. It may be the initial touchpoint a patient has with the organization, so the experience has to be positive.

Spotlight on 1Call, A Division of AMTELCO (Part 4)

One Company, One Solution

The Software, Hardware, and Customer Support teams are located in the “Innovation Way” hallway at the Amtelco and 1Call home office. These teams work together closely, and when a question arises, it’s a quick walk down the hallway to find the solution. One company, one solution; proudly located in the USA!

Spotlight on 1Call, A Division of AMTELCO (Part 3)

Switching is Easy

Hospitals continually recommend the 1Call solutions to other healthcare organizations, so healthcare organizations switch to 1Call all the time. And it’s no wonder. With all of the customizable hospital call center solutions available, the high levels of customer satisfaction, and quality support services, 1Call is in a class by themselves.