1 Call’s Intelligent Console takes healthcare operator services to a whole new level of intelligence. It’s smarter, it’s faster and it’s loaded with more features than other call center solutions. Intelligent Console reduces call answering and transferring times through advanced technologies that eliminate operator keystrokes. If callers become increasingly inpatient, Intelligent Console becomes increasingly resourceful with innovative call center features such as Infinity & Soft Agent, Directories, On Call Scheduling, Call Flow Scripting, Secure Communications, Voice Logging & Recording, Conference Bridge and Reporting that work enhance customer satisfaction, reduce training times, eliminate errors and reduce labor costs.
Intelligent Console Improves Customer Satisfaction by 50%
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