Methodist Medical Center wanted to be prepared for any type of situation that might arise. They investigated AMTELCO’s RED ALERT system as a more efficient way to handle disaster conditions and various code calls to their call center.
McFarland, WI - September 2014 – The 1Call Division of AMTELCO is pleased to announce that miSecureMessages offers “out of the box” functionality on Android™ wearable devices. The Android wearable devices, currently available as smartwatches, are designed to give users faster access to important information, such as notifications from miSecureMessages.
For many hospitals, having enough space to operate efficiently is an issue. One of the biggest advantages of the 1Call Infinity system is that it allows receptionists to work from home, making the space otherwise taken up by an on-site call center available for other uses.
McFarland, WI - September 2014 – AMTELCO’s 1Call Division proudly presents MergeComm, an event notification software system designed specifically to merge and expedite enterprise-wide communications in healthcare environments. MergeComm increases safety and improves efficiency by first capturing requests from hospital systems, such as ADT messages, NurseCall messages, alerts, alarms, orders, and e-mails.
Valley Health is a not-for-profit organization serving the healthcare needs of residents in Virginia, West Virginia, and Maryland. Valley Health provides outstanding care to their patients through a system of six hospitals and related facilities, offering patients convenient care that is close to home.
McFarland, WI - July 2014 – 1Call is pleased to announce the launch of a new miSecureMessages Web site at misecuremessages.com. miSecureMessages provides secure two-way smart device and secure Web messaging, saving critical time and encrypting messages to meet HIPAA and HITECH requirements.
Capital Health is Nova Scotia’s largest provider of health services. They operate hospitals, health centres and communitybased programs throughout Halifax Regional Municipality and the western part of Hants County. Capital Health is 12,000 employees, physicians, learners, and volunteers providing medical and surgical care, mental health care, community health programs, addiction prevention and treatment, and environmental health services.
McFarland, WI - May 2014 – AMTELCO’s miSecureMessages solution offers secure two-way smart device and secure Web messaging, saving critical time and encrypting messages to meet HIPAA and HITECH requirements.
McFarland, WI - May 2014 –AMTELCO is pleased to announce that the AMTELCO Soft Agent Attendant Console has received Cisco Certification for integration with Cisco’s Unified Contact Center Express 9.0. The Soft Agent Attendant Console and Cisco UCCX function together to provide intelligent console solutions for healthcare organizations, as well as for commercial call centers.
McFarland, WI - March 2014 – AMTELCO’s 1Call Division is pleased to announce that the Intelligent Series (IS) Version 4.1 is now officially released! This new version includes hundreds of notable updates, including enhancements for IS Scripting, miSecureMessages Apps, security, and the new IS Mobile App for Apple® devices, giving physicians and staff instant access to their messages, directories, status, and on-call information.