Nevada National Guard 92nd Civil Support Team

When a suspicious substance was found in a Las Vegas hotel room on Thursday, February 28, 2008, the Nevada National Guard’s 92nd Civil Support Team (CST) was called for assistance. The substance tested positive for ricin, a poison found naturally in castor beans. 

Soft Agent Solution Available on the Cisco Marketplace

McFarland, WI - November 2014 - 1Call is pleased to announce that the AMTELCO Soft Agent Attendant Console Solution is available on the Cisco Marketplace. AMTELCO is a Cisco Solution Partner member. The Soft Agent Attendant Console Solution is certified with both the Cisco Unified Contact Center Enterprise (UCCE) 8.5, and the Cisco Unified Contact Center Express (UCCX) 9.0 platforms.