Company

Quite frankly, we’re even impressed with the research findings. But that’s the type of company AMTELCO is, and that’s the type of company the 1Call Division is. We specialize in offering enterprise-wide communication solutions for healthcare organizations. 1Call has been, and will continue to be the leader in developing, implementing, and maintaining features and technology designed to streamline communications and contain costs throughout your organization. 

You’ll find that all of the specialized 1Call solutions can save money and time and make your healthcare organization tremendously efficient. 1Call is the one complete communications system designed to bring it all together with these enterprise communication solutions:

Call Flow Scripting

•    Intelligent Console and Call Management

•    Call Flow Scripting

•    Personnel Directories

•    Healthcare Scheduling 

•    HIPAA Compliant Secure Messaging

•    Fast Notification and Paging Services

•    Comprehensive Voice Services 

•    In-Depth Reporting

•    Web-Based Applications

•    Physician Answering Services

AMTELCO, 1Call’s parent company, has been a leading provider of communication applications since 1976. 1Call and AMTELCO are well known in various industries for continually developing innovative call center solutions, backed by superior 5-star service and support.

Speech Recognition

Our commitment is always to you.

You’ll find that 1Call professionals work closely with your team to design a system that meets your facility’s specific needs. The design of 1Call Solutions focuses on impressive features that are easy to set up and simple to use. The innovative solutions do a lot of work “behind the scenes” so your staff can focus on what they are best at - professional call handling and customer care.

The 1Call Division of AMTELCO has a reputation for complete, professional system support, offering training, installation, and technical support staff on-call on a 24-hour basis. All AMTELCO and 1Call manufacturing is consolidated just outside Madison, in McFarland, Wisconsin.

* AMTELCO Satisfaction Research Study conducted by TMA+Peritus, February 2015.