NEWS & EVENTS

In the News
May 2009
AMTELCO Welcomes Black Box Into New Dealer/Distribution Program Read
March 2009
Red Alert Adds ESRI® and Google™ Mapping Capabilities Read
March 2009
1Call Introduces Synergy HL7! Read
January 2009
1Call Infinity IS Soft Agent Rated “Avaya Compliant” Read
January 2009
AMTELCO Establishes Dealer Program for Telecommunications Products Read
October 2008
1Call Announces Dates for Third Annual Leadership Conference and Training Seminar! Read
September 2008
1Call Introduces Revolutionary Infinity IS Soft Agent Read
June 2008
AMTELCO Receives Patent for Intelligent Script Swapping Read

 

 

 

 

 

 

 

 

 

ABOUT 1CALL

1Call is a leading developer of hospital call center, healthcare communications applications and emergency alert/ notification systems. 1Call’s approximately 200 customers operate medical call centers that eliminate medical errors, increase efficiency and generate revenue for their healthcare organization. Additional 1Call products and markets include: University Call Centers College Call Centers Alert/Notification Systems for all Levels of Education

 

CUSTOMER SPOTLIGHT

Hennepin County Medical Center How A Call Center Reacted Quickly and Calmly During a Tragic Situation Hennepin County Medical Center (HCMC) is a Level I Adult and Pediatric Trauma Center.* As a Level I Trauma Center, many of the patients in serious condition from the bridge collapse were immediately transported to HCMC. According to Telecom Supervisor Michelle Jacobson, “The Hennepin Medical Resource Control Center (MRCC) started getting 911 calls within minutes of the collapse. Twenty-five patients were transported to HCMC that evening, with an additional four admitted the following day.”

 

 

eChat eCallback	eChat & eCallback    "We invite you to take our Infinity eChat and eCallback for a test-drive. Anytime Monday - Friday from 8 a.m. to 4 p.m. Central Time, simply click on one of the links, and you will be connected to an AMTELCO agent."
This eChat & eCallback service is for Demo Purposes Only. If you need technical assistance, please contact AMTELCO's Field Service: Service Contract Customers Non-Contract Support Request